HELP PAGE

Where to go for information and help with common community problems

Residential Building & Zoning

The Arlington County Department of Community Planning, Housing and Development (CPD) is the primary source on issues involving questions about residential building and zoning.  Their phone number is 703-228-3535, and they will direct you to the correct office from that number.  Their main page on the county web site will also provide contact information and much information about CPHD programs.  This is also the department to call if you suspect that there is a problem with compliance with zoning or other codes.  The County Zoning Ordnance is also on the web site.  (Also see County Codes, below)   LPCA does generally not get involved in residential building, zoning, or code enforcement issues except when they have community-wide impact.  For your information, for a Lyon Park Zoning Map has been extracted from the County map.

Commercial Development

Arlington County has a sophisticated, nationally-recognized system of planning for, approving, and executing development programs and projects.  This system involves a number of County agencies and seeks citizen and community association input at all stages.  The Lyon Park Citizens Association Vice President for Development is the focal point for neighborhood involvement in the process, and development issues are a constant topic of discussion at the membership meetings and on the LPCA listserve.  LPCA may take positions representing neighborhood views on development issues, and individuals are also encouraged to appear at public hearings and present their own point of view if they desire.

Traffic Issues

Issues having to do with traffic calming, such as new traffic signs, traffic circles, speed bumps and similar remedies are addressed through a number of County programs.  The Lyon Park Citizens Association is involved as an interface on some of these programs.  Contact the LPCA Vice President for Neighborhood Conservation for help in identifying them and the agencies administering them.  Note that the police are responsible for enforcing traffic measures, but they are not responsible for instituting or changing measures, such as traffic signs.

To report potholes or problems with residential sidewalks or curbs and gutters, call the Department of Environmental Services Customer Services Call Center at 703-228-6570 during work hours, or fill out the report form online.  Traffic sign issues are addressed by calling the DES Customer Services Call Center.  Driveway aprons are the responsibility of the homeowner and can be replaced by the Water Sewer Streets Bureau, phone 703-228-6555.

Environment, Recycling, Trees

The Arlington County Department of Environmental services is responsible for environmental issues and trash collection, to include special pickups for large objects and brush.  They are also responsible for recycling, street sweeping, and hazardous material.  Their home page on the County website is a good place to start looking for infromation and contacts on particular areas.

Lyon Park Citizens Association has an active program for tree conservation and planting, often at no cost to the homeowner.  The LPCA Treasurer exercises leadership of this program and should be contacted directly. 

County Regulations

Arlington County regulations are contained in the Arlington County Code.   The Code has numerous sections covering issues which arise from time to time in the neighborhoods. These include such topics as Animals & Fowl (Chap 2), Garbage, Refuse & Weeds (Chap 10), Smoking (Chap 12), Noise Control (Chap 15), Misallaneous Offenses & Provisions (Chap 17), Peddlers, Vendors & Canvassers (Chap 30), Real Estate Tax Relief for the Elderly (Chap 43), storm and waste water (Chaps 60-61), and Trees and Shrubs (Chap 67).   In Arlington, residents are responsible to remove snow from sidewalks, but there is currently no legal obligation for them to do so.  Parking regulations are contained in the County Zoning Ordnance.  Chapter 31 of this Ordnance contains regulations on trailers and RVs and home occupation (doing business from a residence).   We encourage neighbors to try to work out problems together first whenever feasible.  Formal complaints may be filed with County's Code Enforcement Section, 703-228-3232 during regular working hours.  They say that for nonurgent issues, they will send an inspector within about five days and will take action if they substantiate a violation.

For more immediate issues, such as noise abatement, after working hours call the police nonemergency number, or call the Code Enforcement Section during working hours.

Arlington requires registration of all vehicles located in the County, and payment of vehicle personal property tax.  See the Commissioner of Revenue page on the County web site for more information about fulfilling this requirement.  The Commissioner's Compliance Division has a page to report unregistered vehicles.

Utilities

The Arlington County Department of Environmental Services is also responsible for water and wastewater.  This link is to the web page covering that information.

Water main breaks or water emergencies -- 24 hour hotline 703-228-6555

Remember to call MISS-UTILITY at 811 before digging.  They usually respond in about 48 hours to identify underground pipeline locations. 

Electricity in Lyon Park is provided by Dominion Electric Co.  Call 1-888-667-3000  to report power outages, and visit the Dominion Electric web site storm center to see an outage map or report of outages

Piped gas service in Lyon Park is provided by Washington Gas.  Call 703-750-1400 if you smell gas, and 703-750-1000 for service emergencies.  

Police

For emergencies, dial 911.   The Arlington Police Department non-emergency number is 703-558-2222.  Call this latter number to obtain help with loud parties and ongoing illegal parking issues.  To file a report of a crime, call 703-228-4300 or fill out the report form online (link).  LPCA has a Police Liaison representative to deal with non-urgent problems of interest to the community, such as broad enforcement issues.  Contact him/her at (link).  

WE WILL TRY TO KEEP THIS PAGE AS UP-TO-DATE AND AS ACCURATE AS WE CAN BUT INTEND IT ONLY AS ADVICE AS TO WHERE AND HOW TO SEEK OFFICIAL ASSISTANCE.  WE WOULD APPRECIATE YOUR BRINGING ANY INACCURACIES TO OUR ATTENTION BUT CAN ASSUME NO LIABILITY FOR THE ACCURACY OF INFORMATION PUBLISHED HERE.

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